Our Incident Management Workflow Solution (WITS®) accurately identifies, analyzes and tracks incidents of all types.  It includes reporting, root cause analysis and a closed loop recommendation process. WITS is tailored to suit your organization, operations, jurisdictions, roles and culture. Our subject matter experts provide guidance on best practices to capture and manage the information gathered.

What you Achieve

• Right-sized forms tailored for minor, off-the-job and other types of incidents
• Near miss/hit forms that can be escalated to an incident later if needed
• Integration with our company tree, user management and asset services within the ICMS suite - and hence connections to your ERP repositories of these resources
• Consistent direct cause and root cause analysis across all relevant incident types
• Flexible severity matrix to normalize incident severity across all exposure types (e.g. Health & Safety, Environmental, Production loss, ...)
• Recommendations and follow-up Actions are tracked throughout their life cycle once derived from an incident investigation.
• Printed, pre-filled WCB or HMO claim forms in PDF format. The security model can be configured to ensure that only authorized personnel can view restricted fields within the incident.
• The ability to configure whatever activities and roles are required by your organization. Email notification rules can be configured at any step of the way.