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Incident Management

Direct Cause & Root Cause Analysis


By categorizing your history of Incidents and Near Misses on a common hierarchy and severity matrix, your organization can begin to learn from the past and proactively deal with patterns.


Direct Causes


Incidents are typically caused by a combination of unsafe conditions and acts. Unsafe or hazardous conditions might include:

  • Confined space
  • Corrosion (internal and/or external)
  • Excessive noise
  • Fire and/or explosion hazard
  • Hazardous or toxic environmental conditions (e.g., gases, dusts vapors, etc.)
  • Inadequate guards or barriers


Combine any of the above with unsafe or improper acts such as:

  • Failure to recognize hazardous conditions
  • Failure to use personal protective equipment
  • Horseplay
  • Improper lifting and carrying
  • Improper use of a hazardous or toxic substance
  • Making safety devices inoperative

Root Causes


The direct causes each need to be analyzed to determine a Root Cause. Our methodology involves choosing root cause classifications from a hierarchy configured for your organization. This will likely include a three level tree such as:

  • Job Factors
    • Tools, equipment and materials
      • Defective
      • Equipment inadequate/improper
      • Improper tool used
      • Improper/inadequate material used
    • Work procedures
    • Personal protective equipment
  • Systemic/Management Factors
    • Poor planning
    • Inadequate leadership/job supervision
    • Communication
  • Personal Factors
    • Knowledge and skill
    • Capabilities
    • Judgment
  • Natural Factors
    • Fires
    • Flood or stream overflow
    • Extreme weather


Recommendations


Following on each of the determined Root Causes, the investigator or senior investigator can make recommendations to mitigate against or prevent incidents like this one from happening in the future.

 
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